Freshworks

The best of functionality and visual appeal

Leverge your website with the perfect end-user experience.

Why Choose Eastern Techno Solutions for Freshworks?

Expertise in Freshworks Technology:
Our team of certified Freshworks experts has extensive experience in implementing, customizing, and optimizing Freshworks products to meet the unique needs of businesses across various industries.

Proven Track Record:
We have successfully delivered numerous Freshworks projects, helping our clients streamline their processes, enhance productivity, and improve customer satisfaction.

Customer-Centric Approach:
At Eastern Techno Solutions, we prioritize understanding your business challenges and goals. We tailor our Freshworks solutions to ensure they align with your objectives and deliver maximum value.

Our Freshworks Services

Freshdesk Implementation and Customization:
Enhance your customer support operations with Freshdesk, a powerful and intuitive helpdesk software.

Seamless Implementation:
Quick and efficient Freshdesk setup tailored to your business needs.

Customization:
Custom workflows, automation rules, and integrations to streamline your support processes.

Training and Support:
Comprehensive training for your team and ongoing support to ensure optimal use of Freshdesk.

Freshsales CRM Solutions

Boost your sales performance with Freshsales, a robust CRM platform designed for modern sales teams.

Our services include:


CRM Setup and Migration:
Smooth transition to Freshsales with minimal disruption to your operations.

Customization:
Tailored configurations, custom fields, and workflows to fit your sales process.

Integration:
Seamless integration with your existing tools and systems for enhanced data flow and efficiency.

Freshservice IT Service Management

Transform your IT operations with Freshservice, a comprehensive IT service management (ITSM) solution.

We provide:


Implementation:
Efficient Freshservice deployment tailored to your IT needs.

Customization:
Custom workflows, automation, and service catalog design to optimize your IT processes.

Training and Support:
Extensive training for your IT team and ongoing support to ensure continuous improvement.